If you wish to you can make an amendment to you special collection request after you have completed your booking, which includes rescheduling your collection date or editing your list of items to be collected this can be done up to two days before your booked collection date.Īny attempts to make amendments within 2 working days of your original scheduled collection date will be declined and no refund will be given. How to make amendments to your special collection request. Refunds cannot be issued once a booking has been made. If you are looking to dispose of very large or potentially dangerous items, please indicate this on the form when making your booking so that we can ensure the appropriate equipment and staff are in place.Special collections are only accepted from residential property addresses within the borough.Large items left outside your property which are not booked in as special collections will not be collected.We endeavour to collect on your next collection day but this might not always be possible. Special collections are subject to availability.There is no surcharge for Debit or Credit Card transactions.Payments must be made using a debit or credit card using our secure payment service.We accept a maximum of up to ten items per collection.Price: £11 for up to five items and £22 for six to ten items. Online form - Request a special collection.Such hazards include heavy or dangerous items that will likely require more than two crew members to remove. If you consider any of the items to pose a health or safety hazard and will need to be handled with care please let us know in detail. To find out if your unwanted items are accepted at recycling centres in Essex please visit Love Essex or call them on 0845 603 7625. We do not collect bathroom suites, fitted kitchens, building waste, paint, Internal/External doors or central heating systems. Please note that items such as bed frames, mattresses, chairs and carpet rolls are classed as individual items and will need to be booked separately for collection. See the full list of items collected here We also collect electrical household appliances including cookers, fridges, freezers, and TV's. We collect large household goods such as sofas, wardrobes, tables and chairs. back garden or garage) or not available for collection from 7.30am on the day of collection, will not be collected and no refund will be given. Items left at a location other than your normal collection point (i.e. Please leave items to be collected at your normal collection point (where you place your black and pink sacks) by 7.30 am, on the date of your collection. We charge £22 for the collection of six to ten items. We charge £11 for the collection of up to five items. We collect a maximum of ten items at one time and we require a minimum of 48 hours to process each booking. The special collections service is offered to residents at a low cost to enable safe and responsible disposal of large household items and household electrical goods. Items placed outside the boundary of your property (ie obstructing the pavement) or without an arranged collection time will be considered as fly tipped, which is an offence under the Environmental Protection Act 1990 and could result in you being issued with a £200 penalty fine. Please ensure that all items you have booked for a special collection are placed at your recycling collection point by 07:30am on the morning of the arranged collection date and not the day or night before. Don't risk a fine - follow this simple guidance
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